Booking and cancellation conditions for LCK services
Please read carefully
Cancellation Policy and Terms for Kitesurfing and Wingfoil Courses
Welcome to our kitesurfing and wingfoil school! We are excited to share with you the thrill of sailing on the waves and feeling the breeze of the wind in your hair. To ensure a smooth and enjoyable experience for all our students, we have established the following cancellation policy and terms:
Reservations
- Reservations for kitesurfing and wingfoil courses must be made in advance via our system of online booking or by contacting our office directly.
- A non-refundable deposit is required at the time of booking to secure your place on the course.
- Reservations are subject to availability and will be confirmed once the deposit has been received.
Cancellations (by customer)
- Cancellation Within 7 days of the Booking: we will refund you the full amount paid.
- Cancellation Within 48 hours Before the start of the Course: we will charge a penalty of 50% of the amount paid and refund you the remaining 50%.
- Cancellation Within 24 hours Before the start of the Course: involves the loss of the entire amount paid.
Cancellations (by the centre)
- In the event that the centre has to cancel the course due to unforeseen reasons, such as adverse weather conditions or other circumstances that make it impossible to safely conduct the lessons, we will offer you the option of rescheduling the course to another date at no additional cost or receiving a full refund of the amount paid. We will do our best to notify you of any changes or cancellations as much as possible.
Safety Requirements
- All students must be able to swim and must sign a waiver form before participating in the course.
- Appropriate clothing and safety equipment are mandatory during all lessons.
Terms & Conditions
- All requests for cancellation must be sent in writing by email or other official means of communication.
- We cannot accept responsibility for any incidental expenses incurred due to the cancellation of the course, such as travel or accommodation.
- Acceptance of the terms and conditions of the cancellation policy is implicit in the booking of the course.